We are working 7 days a week, from 9AM to 1AM “New York City” time.

We generally answer emailed help requests within 15 minutes, a bit longer on weekends and US holidays.

Simply email one of our cheerful helpful team at heather@GetRapidHelp.com, use the form on this page or call us at (877) 691-3328 toll free, or outside the US at +1 (703) 637-9163.

Email is best, but you can call 24 hours a day, 7 days a week to get help.

In the unlikely case that you want to cancel an order, or get a refund, simply call or email us and we’ll help you make arrangements to return the items and get a refund.

What kind of help do you need?


General Help


Please enter your name.

Please enter your email.