We are working 7 days a week, from 9AM to 1AM “New York City” time.
We generally answer emailed help requests within 15 minutes, a bit longer on weekends and US holidays.
Best way to get support: For quickest (15 minutes usually) visit GetRapidHelp.com
Or use the form on this page, or call us at (877) 691-3328 toll free, or outside the US at +1 (703) 637-9163.
GetRapidHelp.com is best, and you can get anything done any time, 24 hours a day, 7 days a week to get help.
In the unlikely case that you want to cancel an order, or get a refund, simply visit GetRapidHelp.com and we’ll take care of the issue…no need to remember receipt numbers, order numbers, etc.